PRUPRO — Terms of Use
Last updated: 19 September 2026
These are the rules for using PRUPRO. By signing in, you agree to them. They
are written to be read by the people they apply to.
What PRUPRO is, and what it is not
PRUPRO introduces people to each other. Workers find work, employers find
people, and customers book local services.
We are not your employer, and we are not an employment agency. When you
agree to work through PRUPRO, that agreement is between you and the other
person. PRUPRO is not a party to it. We do not set wages, we do not supervise
the work, we do not pay you, and we cannot pay you if somebody else does not.
We charge nothing. There is no fee to sign up, to be shown to employers, to
apply, to post a requirement, or to be hired.
Who may use it
You must be 18 or over. PRUPRO matches people into paid work and cannot
knowingly hold an account for a child. We ask your age when you sign up, and an
account we learn belongs to somebody under 18 is removed.
One account per person, in your own name. Do not sign in on somebody else's
behalf.
What you promise us
- What you put on your profile is true. Your name, your trade, your experience,
the work you say you have finished.
- Documents you upload are yours and are genuine.
- You will not post a job you do not intend to fill, or apply for work you do
not intend to do.
- You will not use PRUPRO to advertise anything other than work and services,
to collect people's details for something else, or to contact people for a
purpose they did not agree to.
- You will not harass, threaten, deceive or discriminate against anybody you
meet here.
Money
Payment is between the two of you. PRUPRO processes no payments and holds
no money. Bookings are paid in cash directly to the provider, and pay for a job
is paid directly by the employer.
Because we never take a payment, there is nothing for us to refund. If a
dispute arises about money, it is between the two people who agreed it. We will
give either of you the record PRUPRO holds of what was agreed, and a repeated
pattern of complaints is grounds for us to remove an account.
Your reputation here
Ratings, reviews and completed-job counts are part of your public record on
PRUPRO. You cannot delete a review somebody left about you, for the same reason
you would not want somebody deleting yours. You can report one that breaks
these rules, and a person will read it.
You may only review somebody you actually worked with, after the work is
finished, once.
Verification, and what our badges mean
A badge names a specific thing that was checked — a government ID, a
certificate, a business document. It means a person at PRUPRO looked at a
document and it appeared genuine.
It is not a guarantee about anybody's conduct. A checked ID says somebody
is who they say they are. It does not promise they will turn up, do good work,
or pay you. Use your own judgement, meet in sensible places, and tell us if
something is wrong.
Safety
You can block or report anybody, at any time, from their profile or your
conversation. Blocking is silent and works both ways.
If you feel unsafe, contact the police first. Then tell us at
connect@prupro.com, and we will act on what we hold.
Suspending or removing an account
We may suspend or remove an account that breaks these rules, that we believe is
fake, or that puts other people at risk. Where we can, we will say why. You can
close your own account at any time — see the deletion page.
Changes to these terms
If these terms change in a way that affects what you may do or what we may do,
we will say so in the app before the change takes effect.
Liability, plainly
PRUPRO is provided as it is. We work hard to keep it accurate and available,
but we do not promise that a match will result in work, that work will result
in payment, or that any person you meet here will behave well.
To the extent the law allows, PRUPRO is not liable for what happens between two
people who met here — including unpaid wages, work that was not done, injury,
or loss. Nothing in these terms limits any liability that cannot lawfully be
limited, or any right you have as a consumer under Indian law.
The law that applies
These terms are governed by the laws of India, and the courts of India have
jurisdiction.
Contact
connect@prupro.com
PRUPRO · prupro.com · connect@prupro.com